Extending your trip & buying more travel insurance cover

If you decide to travel longer, we can help keep you covered!

You can extend your trip and top up your policy online. You can also buy a new policy while travelling if your policy has expired.

How to extend your trip and cover

Simply sign in to your World Nomads membership, select your current policy and follow the links to extend.

You can extend your policy online as soon as your policy starts up until 11.59pm Australian Eastern Daylight/Standard Time on the end date shown on your Certificate of Insurance.

Your policy will be extended for the duration you choose and your policy certificate will be re-issued and saved in your membership page, so check this carefully.

Do read the section in the policy wording on “Buying cover when you extend your trip” for full details on when you can extend and the conditions that may apply.

Limits to cover for medical & dental conditions

If you or anyone else your trip depends on has been sick or injured during your trip, then these medical or dental conditions during your initial policy period will be considered a pre-existing medical condition in the new (extended) period of cover. That means that any expenses related to this pre-existing condition may not be covered (unless it’s already been agreed by the insurer to cover it before you extend your policy). You should read the section on “health conditions & your policy” for full details on when conditions are automatically covered and what’s not covered.

Travelling with expensive electronics or personal items

If you’ve bought expensive gear during your trip and you want to cover it for a higher value on your policy, then you can buy a new policy to specify all of your high value items on this new policy and get more cover at the same time.

If you buy this new policy at least 3 days before the old one ends, and select the date after your current policy ends for this new policy to start, you’ll waive the 72 hour waiting period explained in buying a policy while travelling. You’ll also automatically get a 5% member discount off on this new policy.

When you can’t extend your policy

You won’t be able to extend your policy if it’s already expired, if you’re 70 years old (or older) or if the policy/product you bought is no longer available.


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Our contact details

We’re here to help if you have a question about your policy. We’re available:

  • Monday to Friday 10:00am - 10:00pm (NZST/NZDT)
  • Saturday 11:00am - 7:00pm (NZST/NZDT)
  • Sunday closed

Contact us

Phone

Within New Zealand:
0800 666 237

From anywhere in the world:
+61 2 8263 0400

Within Australia:
1300 787 375